Let’s…
I help with computers, phones, and software. Help can be just seconds away!
Need to transfer photos? Want to make something? Computer running slowly? Something not working? Tell me what you need. I help remotely through a video call and screen sharing.
I’m usually available 10 am to 6 pm Eastern time, seven days a week. If the sign below is green, I could be available immediately. Otherwise, request a time below and I’ll reply by email to confirm.
Prefer email? adrian_kon@proton.me
Prefer phone/text? 516-209-8086
Pricing
A brief introductory chat is free. Tell me what you need, and I’ll let you know whether I can help. There’s no obligation to continue.
- $20 for a help session of up to 30 minutes. This is the minimum session charge, even if we finish sooner.
- $10 per additional 30 minutes. I’ll check with you before adding time.
Paid time starts when we agree to begin working on your question or task. The same rates apply to appointments and drop-in calls. We’ll agree on the payment method before starting.
I also work with small and family-run businesses. These include projects like setting up a website, connecting a domain, or organizing business email. Larger projects are quoted separately, with the scope and price agreed before we start.
Software, parts, and subscriptions are separate.
What happens at an appointment?
- We start with a conversation. We talk by phone or Google Meet, an online video call. Tell me what you’d like to fix, learn, or try. You can also show me something using your camera. It’s fine to leave it at a chat.
- We decide what to do next. I’ll explain how I can help and confirm the cost before we start any paid work. You choose whether to continue.
- If needed, we connect to your computer. I’ll guide you through downloading and opening RustDesk, a program that lets me see your screen and use your mouse and keyboard with your permission. You can watch what I’m doing and end the connection at any time.
- We work through it together. Ask questions as we go. Before finishing, we’ll check the result, disconnect, and go over any next steps.
No need to download anything beforehand. For phones and tablets, I’ll explain the options for your device: we may use screen sharing while I guide you through the steps.
Request an appointment
Tell me what you need and choose a time that suits you.
No account needed. I’ll reply by email to confirm a time. Requesting an appointment does not commit you to paid work.
Request received
Your appointment is pending confirmation. I’ll email you to agree on a time and how we’ll connect.
Need to change something? Email adrian_kon@proton.me and include your reference number.
Customer reviews
Reviews are submitted by customers after completed sessions and appear automatically, regardless of rating. Names are chosen by the reviewers.
Reviews may be hidden for spam, abusive content, personal information, or at the customer’s request.
About me
Photo of Adrian
I’m Adrian, a tech consultant based in Sea Cliff. I’ve been interested in computers since I was young and have helped friends, family, and my parents’ clients with technology for years. I graduated from SUNY Old Westbury in 2026 with a B.S. in Computer and Information Science.
Outside of tech, I enjoy listening to music, playing guitar, and taking my dog Casey for walks. My interests often overlap: I like experimenting with music software, recording guitar, and seeing what I can create with a new program.
I often share my workspace with Casey and Cori, who both have their own ideas about how I should be spending my time instead (feeding them, walking them..).
You don’t need to know the technical terms or have a particular problem. Bring a question, an idea, or something you’ve been meaning to learn. We can take it at your pace, and I’ll explain what we’re doing as we go.
Software and systems I’ve worked with
- Documents and spreadsheets
- Microsoft Word and Excel, Google Docs and Sheets, and ONLYOFFICE.
- File storage and sharing
- Google Drive and Dropbox for storing, organizing, and sharing files.
- Email, video calls, and messaging
- Gmail, Outlook, Zoom, Microsoft Teams, and Discord.
- Photos, video, and recording
- Adobe Photoshop, Adobe Premiere, DaVinci Resolve, and OBS Studio.
- Music and audio
- Audacity, Guitar Pro, Voicemeeter, guitar audio interfaces, and instrument software.
- Computers, phones, and tablets
- Windows, macOS, Linux, Android, iPhone, and iPad. I can also help with software installation and computer startup settings (BIOS).
- Websites and hosting
- Cloudflare, Vercel, Render, Amazon Web Services, Google Cloud, and Supabase. I’ve also worked with Visual Studio Code, Git and GitHub, React, Node.js, HTML, CSS, JavaScript, and Python.
- AI tools on your computer
- LM Studio and ComfyUI.
My experience varies by tool. Tell me which program you use and what you want to do, and I’ll let you know whether I can help.
More examples
See more things I can help with
Some examples are below. If you’re unsure what to ask for, just describe what you’d like to do.
Photos, backups & files
- Back up photos and documents, and check that you can get them back.
- Choose and set up online storage, including understanding the monthly cost.
- Move photos from a phone to a computer, organize folders, or share albums with family.
- Move files to a new computer and find things you’ve downloaded.
Websites & custom email
- Create a simple website for a small business, hobby, or personal project.
- Put a website online and connect your own web address (a domain name).
- Understand hosting costs, renewals, and how to update your website.
- Set up an email address that uses your website’s domain.
Everyday computer & phone help
- Troubleshoot Windows or Mac computers, updates, web browsers, or a program that isn’t working.
- Install software, change settings, and reduce unwanted notifications.
- Sort out email and attachments, or work with documents, spreadsheets, PDFs, and online forms.
- Set up video calls and check your camera, microphone, and speakers.
- Make text larger and adjust settings so a device is easier to use.
- Set up printer software or streaming apps on a device that’s already connected.
- Look at suspicious emails or pop-ups, check for suspected viruses, and help with security scans and next steps.
- Check battery health and power settings, troubleshoot battery drain, and discuss when a replacement or repair may be needed.
Learning software & choosing tools
- Get started with photo editing, video editing, music software, or recording equipment.
- Try AI tools for writing, everyday questions, or making a basic website, and check their output.
- Compare new devices, memory or storage upgrades, software, and subscriptions before buying something.
Physical repairs, battery replacements, and fitting new parts need someone there in person. I can help you understand the options and tell you when a task needs hands-on help. Hardware, domains, hosting, and other subscriptions are separate from my time and stay in your own accounts.